Terms of Service
By signing up for or using TokLens, you agree to these terms and to our Privacy Policy.
1. Scope
These terms apply to the toklens.ai website and to the APIs, keys, and dashboard that TokLens provides (together, the Service). The Service is operated by TokenRush, Inc. (we, us).
TokLens is operated independently and is not affiliated with OpenAI or other model providers.
2. The Service
We provide model usage credit, API keys, and usage and cost tracking. The available models and prices are listed on the pricing page.
Models, prices, and features may change. Changes apply to later calls, not to charges already made.
3. Your account
- You need a valid email address to sign up, and you must be old enough to enter into a contract where you live.
- Each model is available only in the countries and regions its provider supports; do not use a model where its provider does not offer it. See Compliance.
- You are responsible for keeping your password and keys safe, and for the calls and charges made with your account and keys.
- If a key leaks, disable it as soon as possible and contact us.
4. Top-ups and billing
- Prices are in US dollars. You can top up by card (processed by Stripe) or with USDC. Top-ups are credited to your wallet 1:1. Per-order limits are shown at checkout.
- Wallet balance has to be moved to a key before it can be used. Each call is charged from the key's credit based on the tokens it actually used.
- Wallet balance does not expire.
- Apart from plan auto-renewal that you turn on, we never charge your card or wallet address automatically. Auto refill only allocates your wallet balance or plan credit to a key.
5. Subscriptions
- A subscription term lasts 28 days, starting when payment completes.
- A subscription grants a USD credit every 7 days, spent before your wallet balance on calls to any model. Credit left at the end of a week expires; it does not carry over and cannot be refunded, withdrawn or transferred.
- When you buy a subscription by card you can turn on auto-renewal: about 24 hours before each term ends we charge your saved card the then-current plan price for the next term. You can turn auto-renewal off any time on the Subscriptions page; the current term stays active. Other payment methods do not renew automatically.
6. Gift codes
- A gift code is entered at checkout and takes effect once the order is paid. Each account can use one code per promotion.
- A top-up bonus is added as bonus credit, which is spent before your wallet balance (including allocations to keys) and expires after the number of days the promotion sets. Bonus credit cannot be refunded, withdrawn or transferred, and it is never moved back from a key as wallet balance.
- A buy-one-get-one plan code adds a second term of the same plan after the paid term ends; if you upgrade, the free days move to the new plan.
- If an order is refunded or its payment is reversed, what its gift code gave is taken back: unspent bonus credit is cancelled, bonus credit already spent is deducted from the refund, and free plan days not yet used are removed.
- A gift card adds credit as soon as it is redeemed and expires after the number of days on the card. Gift card credit is spent before your wallet balance and can be allocated to keys; when it expires or is revoked, what is left is cancelled, including credit allocated to keys and not yet used, which is taken back from those keys. Gift card credit cannot be withdrawn, refunded or transferred; redeeming requires a completed registration, and each account can redeem one card per promotion.
- We may take back gifts obtained through code farming, resale or other abuse.
7. Keys and credit
Balance allocated to a key can only be used by that key. The unused part you moved in from your wallet can be moved back to the wallet, including from a deleted key; plan credit and a small reserve held while a key is in use cannot. Balance moved back is valued at the price you paid for it and never exceeds what you paid for that credit.
For keys issued to you by another account, such as an administrator, the issuer sets the credit and expiry.
8. Refunds
- There is no self-service refund on the website. To request a refund, email us with your order number and we will review it.
- Usage that has already been consumed is not refunded.
- Balance moved back from a key to your wallet counts as spent and cannot be refunded.
- If we decline to serve you for regional or other compliance reasons, we will refund your unused balance where we are able to.
9. Prohibited uses
When using the Service, you must not:
- Use it from an unsupported region, or use it to get around regional or account restrictions.
- Resell, rent out, or publicly share your account, keys, or credit without our written permission.
- Use it for illegal activity, to infringe the rights of others, or to generate illegal content.
- Submit data you are not allowed to process, such as other people's personal information without their consent.
- Violate the usage policies of the upstream model providers.
- Attack, scan, overload, or otherwise interfere with the Service.
- Pay with a stolen payment method or file fraudulent chargebacks.
10. Suspension and termination
If you break these terms, or if your account shows signs of fraud, chargebacks, or abuse, we may restrict or disable your account and keys.
You can stop using the Service at any time. To close your account, email us.
11. Disclaimers and limitation of liability
The Service is provided as is. We work to keep it running, but we do not promise that it will be uninterrupted or error-free, or that any upstream model will stay available.
Model output can be wrong. You are responsible for deciding whether output fits your purpose and for how you use it.
To the extent permitted by law, we are not liable for indirect damages, lost profits, or lost data. Our total liability to you is limited to the amount you paid us in the 3 months before the event that gave rise to the claim.
12. Changes to these terms
We may change these terms. When we do, we will update the effective date on this page. If you keep using the Service after a change takes effect, you accept the updated terms.
13. Contact
Questions about these terms: [email protected].
